Payment Methods

How do I proceed with different payment methods?

  1. Follow the instructions in the checkout process.
  2. Contact us anytime if you are in doubt.
  3. After we can confirm that we have received your payment, we'll process your order and provide you update for your order.

Which payment methods and currenices do you accept?

Accepted Currencies for Bank Transfer:

We accepted most major currencies.

Accepted General Payment Methods:

Visa / MasterCard / Unionpay / Shop Pay / Apple Pay / Google Pay.

Accepted Local Electronic Payment Methods:

  1. Hong Kong [HKD] - FPS, Octopus card, PayMe, Alipay, Wechat Pay, BoC Pay, UnionPay
  2. China [CNY] - FPS, Wechat Pay, Alipay
  3. Taiwan [TWD] - Convenience Stores (7-Eleven, FamilyMart, Hi-Life)
  4. Philippines [PHP] - GCash
  5. Singapore [SGD] - GrabPay
  6. South Korea [KRW] - Kakao Pay
  7. Malaysia [MYR] - GrabPay, Duitnow
  8. Thailand [THB] - TrueMoney

Deposit Payment (Hong Kong Only):

Minimum 15% deposit is required for non-self-pickup-point pickup (please contact us for more).

For your safety, security checks are taken on all payments made to us at the time of purchase.

        When will my credit card be charged?

        If you pay by credit card, your bank or card issuer may reserve the order amount in your account immediately.

        Will my payment details stay safe?

        For credit card payment, our payment gateway shows us and stores only the last four digits of your credit card.  For further details, please see our Privacy Policy.

        Which cryptocurrencies can we accept?

        We have temporarily stopped accepting cryptocurrencies. Please contact us for more.

        ApeCoin, Bitcoin, Bitcoin Cash, DAI, Dogecoin, Ethereum, Litecoin, SHIBA INU, Tether and USD Coin.

        How to pay by cryptocurrencies?

        1. At the checkout page, select cryptocurrencies as the payment method.
        2. We will then contact you with the order preparation time.
        3. Once you are fine with the order preparation time, we will send a payment link for cryptocurrencies from our official email or whatsapp business account.
        What are the special terms for a refund for cryptocurrency payment?
        1. USD will be the default refund currency.
        2. The exchange rate between USD and the cryptocurrency when you submitted your payment will be used.
        3. A 1% transaction fee will be charged for refund (other fees may apply).
        4. Due to anti-moneylaundering policy, we can only refund to a bank account name that is the same as the name for the order.